Privacy Policy

This policy document sets out the principles and practices adopted by Exchange Dublin for assuring their compliance with the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the General Data Protection Regulation (GDPR) which will replace the Data Protection Act 1998 (DPA) on the 25th May 2018.

Exchange Dublin operates the website, which provides information on all our services in education, fostering, training, health and residential care for children, young people and families.

This is to inform our website visitors regarding our policies with the collection, use, and disclosure of Personal Information when users wilfully decides to complete and submit the following contact forms on the website: ‘Make an Enquiry’; ‘General Enquiries’; ‘Referral Enquiries’; and ‘Download your free brochure now’.

Users contacting us through this website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use.

When you submit your information on these contact forms Exchange Dublin consider that this is your implied consent, and that you agree to the collection and use of information in relation to your specific enquiry and / or request.

Exchange Dublin will not use or share your information with anyone except as described in this Website Privacy Policy. The enquiry data may be processed for the purposes of offering, marketing and selling relevant services to you. The legal basis for this processing is ‘implied consent’.

Exchange Dublin assure users of the website who disclose their information that we will:

  1. ensure that personal data can be accessed only by authorised personnel for legally authorised purposes;
  2. protect personal data, stored or transmitted, against accidental or unlawful destruction, accidental loss, and unauthorised or unlawful storage, processing, access or disclosure; and
  3. ensure the implementation of a security policy with respect to the processing of personal data.

The terms used in this Website Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at, unless otherwise defined in this Privacy Policy.

Using your personal data

In deciding what personal data to collect hold and use we have committed to ensuring that we will:

  1. Recognise we have responsibility for any personal data handled by us.
  2. Adopt and maintain high standards in respect of the handling and use of that personal data.
  3. Only collect, hold and use personal data where it is necessary and proportionate to do so.
  4. Securely delete any personal data when no longer needed.
  5. Keep your personal data safe and secure.
  6. Consider and address privacy first when planning to use or hold personal information in new ways, such as when introducing new systems.
  7. Be open with you about how we use your information and who we give it to.
  8. Make it easy for you to access and correct your personal information.
  9. Ensure that there are effective safeguards and systems in place to make sure your personal information is kept securely and does not fall into the wrong hands.
  10. Provide training to staff who handle personal information.
  11. Put appropriate financial and human resources into looking after your personal information to make sure we can live up to our promises.

We may disclose personal data to third parties, this may include our contractors, but only where it is necessary, either to comply with a legal obligation, or where permitted under the Data Protection Act, for example where the disclosure is necessary to allow a third party working for or on our behalf to provide a service.

We will strive to ensure that any personal data in our care will be kept safe and where your information is disclosed to a third party we will seek to ensure that the third party has sufficient systems and procedures in place to prevent the loss of personal data.

Where we seek to disclose sensitive personal data, such as medical details, to third parties, we will do so only with your prior express consent or where we are legally required to do.

What about Cookies

Cookies are files which are sent to your computer or other access device from a web site which can be accessed at a later time by the same web site. Cookies do not contain any personal information about you and cannot be used to identify an individual user. We use cookies to provide us with anonymous information on how people use our website and to help us to know what they find interesting and useful on our website.

Most web browsers accept cookies by default. However, if you are uncomfortable with cookies, you may be able to set your web browser to refuse all cookies or to let you know when a cookie is sent to your computer - you can then choose whether to accept the cookie, or not.